Saturday 2 January 2010

Knitted Character Files Updated

so glad i found this thread and i am not the only one, i ordered mine on the 1st dec plenty of time for christmas, same as so many other no kc still waiting. i feel very let down, epecially as had not real response from them, i have a record of all emails sent and recieved so does google checkout.
I paid via google checkout and have opened a dispute.

i contacted them through google checkout on:

16 dec - automated reponse - dont panic etc will be delivered in time
18 dec - same auto reponse - dont panic items sent 21st next day with tracking number
22 dec - asked for tracking no - no reply automated response
23 dec - again auto response
30 dec asked for cancellation and refund no reply

still no email from sally and no kc, i had a very dissapointed child on christmas day who had put the kc on her christmas list, i just hope no-one orders from them in the future.

scooper

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