Hello - my sincere sympathies for all those trying to get Knitted Characters out of BMG Burp Ltd. I ordered 3 on November 29th and in the e-mail acknowledgement was promised delivery for week beginning 4th December, then 12th December. By 21st December, still no KC. They then sent out a mass e-mail saying that all KCs ordered before 15th December had been dispatched - but this wasn't true.
Any attempt to communicate with them just got a generic e-mail, and they do not give a phone number on their website. Following an e-mail to them threatening referral to Trading Standards, my KCs arrived on December 23rd - still very poor for goods ordered and paid for at the end of November.
If you have been badly treated by this company, let Adam at the Harry Hill fansite know - he was very helpful - harryhillfansite@yahoo.co.uk
In the meantime, and I know it's not much consolation, here is a picture of my Knitted Character out for a walk here in the Welsh Borders.
Keep pestering these people and don't let them get away with it!
Best wishes to all Knitted Character fans
Nick Tranter
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